1. Recipes
VeloConnect API
  • Getting Started
    • Introduction
    • Quick start: send your first SMS
    • Authentication
    • Errors
    • Limits
    • Delivery reports
    • Addresses and formats
    • Code samples
    • Viber and WhatsApp push reports
    • Refusal reasons
    • Changelog
    • Recipes
      • One-time code by SMS
      • One-time code by Viber, with SMS as a fallback
      • A campaign, from contacts to result
      • Connect a CRM
  • Messaging API (API Key)
    • Send SMS
      • Send SMS
      • Send SMS (GET form)
      • Send SMS to many numbers
      • Send SMS to many numbers (GET form)
    • SMS Delivery Status
      • List SMS records
      • Get an SMS record
    • SMS Verification Codes
      • Send a verification code (GET form)
      • Send a verification code
      • Check a verification code (GET form)
      • Check a verification code
    • Sender Names
      • List sender names (GET form)
      • List sender names
      • Get sender name status (GET form)
      • Get sender name status
    • Balance & Prices
      • Check balance (GET form)
      • Check balance
      • List rate plans
    • Viber
      • Campaigns
        • Send a Viber campaign
        • List Viber campaigns
      • Contact Lists
        • Create a Viber contact list
        • List Viber contact lists
        • Delete a Viber contact list
        • Add contacts to a list
        • Update contacts in a list
        • Delete a contact from a list
        • List contacts in a list
      • Conversations
        • List Viber conversations
        • List messages of a conversation
      • Message Records
        • List Viber message records
        • Get a Viber message record
      • Totals
        • Get Viber message totals
      • One-Time Codes
        • Send a Viber one-time code
        • List Viber code templates
      • Senders
        • Get a Viber sender
        • List Viber senders
      • Templates
        • Create a Viber template
        • List Viber templates
        • Delete a Viber template
        • Get a Viber template
    • WhatsApp
      • Senders
        • List WhatsApp senders
      • Campaigns
        • Send a WhatsApp campaign
        • List WhatsApp campaigns
      • Contact Lists
        • Add WhatsApp contacts
        • List WhatsApp contacts
        • Delete a WhatsApp contact list
        • Create a WhatsApp contact list
        • List WhatsApp contact lists
      • Contacts
        • Update WhatsApp contacts
        • Delete a WhatsApp contact
      • Conversations
        • List conversation messages
        • List WhatsApp conversations
      • Messages
      • Templates
        • Delete a WhatsApp template
        • Create a WhatsApp template
        • List WhatsApp templates
  • Sign-In & Account
    • Team Members
    • Registration
    • Reference Data
    • Verification & Password
    • Two-Factor
    • Authentication
      • Sign in (for programs)
      • Refresh the login token
      • Sign out
    • Profile
      • Get your account profile
  • API Key & Allowed IPs
    • Get the API key
    • Replace the API key
    • Get the allowed IP addresses
    • Set the allowed IP addresses
  • Campaigns (v2)
    • Campaigns
      • Create a campaign
      • Export campaigns to CSV
      • List campaigns
      • Get a campaign
      • Update a campaign
    • Tools & Pricing
      • Count SMS parts
      • Calculate campaign price
      • Preview campaign recipients
    • Messages
    • Telegram
  • Contacts (v2)
    • Contacts
      • Create a contact
      • Export contacts
      • Import contacts from CSV
      • List contacts
      • Get a contact
      • Update a contact
      • Delete a contact
    • Details
      • Add a contact detail
      • Export contact details
      • List contact details
      • Update a contact detail
    • Messages
      • Export a contact's messages
      • List a contact's messages
  • Segments (v2)
    • Create a segment
    • Export segments to CSV
    • List segments
    • Get a segment
    • Update a segment
    • Delete a segment
    • Add contacts to a segment
    • Remove contacts from a segment
  • Dashboard (v2)
    • Get channel breakdown
    • Get headline statistics
    • Get OTP statistics
    • Get message trends
  • Templates & Content
    • Canned Responses
    • Templates
      • Create a message template
      • List message templates
      • Update a message template
      • Delete a message template
      • Get a message template
    • Uploads
  • Sender Names & Rates
    • Rates
      • List message rates
    • Sender Names
      • Request a sender name
      • List sender names
      • Delete a sender name
      • Get a sender name
    • Reference Data
      • List trunks
      • List mobile operators
  • SMS Messaging
    • Conversations
      • List SMS conversations
      • List conversation messages
    • Delivery Records
      • Export SMS records
  • Email Messaging
    • Delivery Records
      • Export e-mail records
      • List e-mail records
      • Get an e-mail record
    • Pricing
      • List e-mail prices
  • Notifications & Statistics
    • Notifications
    • Statistics
      • List balance history
      • Get sender name expenses
  • Payments
    • Payments
      • List payments
      • Get a payment
    • Provider Callbacks
  • Link Shortener
    • Links
      • Create a short link
      • Get a link by code
      • Get a link
      • Update a link
      • Delete a link
    • Webhooks
    • Redirect
      • Open a short link
    • Analytics
      • Get statistics for several campaigns
      • Get campaign statistics
      • Get contact statistics
      • Get link statistics
  • Social Platform
    • Connections
      • List social connections
      • Get a channel
      • Disconnect a channel
      • Check channel subscription status
      • Get a connection
      • Disconnect a connection
      • Check a connection token
      • Resync channels of a connection
      • List supported providers
    • Inbox
      • List conversations of an account
      • List conversations of a channel
      • Sync conversations of a channel
      • Get a conversation
      • Get conversation status history
      • Mark a conversation as read
      • List messages of a conversation
      • Reply to a conversation
      • Sync messages of a conversation
    • Facebook
    • Instagram
    • Telegram
  • Telephony
    • DID Numbers
      • Purchase & Provisioning
      • Assignments
      • Catalog
      • Compliance
      • Orders
      • Reservations
    • PBX Tenants
    • SIP Voice
      • Monitoring
      • Calls
      • Session
  • Schemas
    • TemplateFilteringSortingModel
    • SocialChannelType
    • V2ContactDetailType
    • CommunicationType
    • RateFilteringSortingModel
    • PagedListGetModelOfV2ContactGetModel
    • SuccessResponseModelOfPagedListGetModelOfRateGetModel
    • SenderIdFilteringSortingModel
    • V2CampaignChannelGetModel
    • V2CampaignExportRequestModel
    • WebhookSubscriptionStatusDto
    • SocialProvider
    • V2CampaignChannelUpdateModel
    • SuccessResponseModelOfSenderIdGetModel
    • V2SegmentUpdateModel
    • V2ContactCsvDuplicateModel
    • PagedListGetModelOfRateGetModel
    • V2ContactMessageExportRequestModel
    • V2DashboardTrendsChannelModel
    • DataRecordFilterModel
    • SyncConversationsResponseDto
    • ClickEventDto
    • PagedListGetModelOfV2CampaignListItemModel
    • SocialConnectionDto
    • ErrorResponseModel
    • V2ContactCreateModel
    • V2SegmentContactsUpdateModel
    • TokenStatus
    • SuccessResponseModelOfV2ContactCsvImportResultModel
    • SuccessResponseModelOfEmailPriceGetModel
    • CustomerUserGetModel
    • V2ContactCsvImportResultModel
    • V2ContactDetailCreateModel
    • V2CampaignUpdateModel
    • SocialConversationDto
    • UnifiedInboxDto
    • ProviderType
    • CustomerUserLoginModel
    • SuccessResponseModelOfCustomerUserLoginResultModel
    • SuccessResponseModelOfV2CampaignGetModel
    • SuccessResponseModelOfPagedListGetModelOfSmsConversationGetModel
    • V2ContactDetailUpdateModel
    • V2ContactUpdateModel
    • WhatsAppStatus
    • PagedListGetModelOfPaymentGetModel
    • V2ContactDetailExportRequestModel
    • EmailDataRecordGetModel
    • SmsConversationGetModel
    • SenderIdType
    • LinkAnalyticsResponse
    • CustomerUserLoginResultModel
    • V2ContactMessageListFilterModel
    • FilterComparer
    • SuccessResponseModelOfV2SegmentGetModel
    • PagedListGetModelOfV2ContactDetailGetModel
    • SenderIdGetModel
    • PaymentDirection
    • TrafficType
    • UpdateLinkRequest
    • SuccessResponseModelOfPagedListGetModelOfV2CampaignListItemModel
    • WhatsAppTemplateCategory
    • PagedListGetModelOfSmsConversationGetModel
    • V2SegmentListFilterModel
    • ConversationStatus
    • V2ExportMode
    • V2SegmentGetModel
    • V2ContactDetailListFilterModel
    • SuccessResponseModelOfStatisticSenderIdExpensesGetModel
    • SenderIdStatus
    • PagedListGetModelOfV2ContactMessageListItemModel
    • V2DashboardOtpStatsModel
    • SuccessResponseModelOfPagedListGetModelOfSenderIdGetModel
    • SuccessResponseModelOfStatisticBalanceGetModel
    • StatisticSenderIdExpensesGetModel
    • SocialMessageDto
    • AdminUserGetModel
    • PagedListGetModelOfTemplateGetModel
    • SuccessResponseModelOfPagedListGetModelOfTemplateGetModel
    • CreateLinkRequest
    • ProblemDetails_link
    • SenderIdTrafficTypeGetModel
    • V2CampaignListItemModel
    • SuccessResponseModelOfV2CampaignPricePreviewModel
    • MessageStatus
    • SenderIdTypeGetModel
    • SocialChannelDto
    • SuccessResponseModelOfPagedListGetModelOfAreaMccMncGetModel
    • SuccessResponseModelOfV2CampaignMessageInfoModel
    • TokenGetModel
    • V2CampaignChannelCreateModel
    • StatisticBalanceGetModel
    • V2CampaignPricePreviewModel
    • RateGetModel
    • SocialConversationStatusHistoryDto
    • SuccessResponseModelOfPaymentListGetModelOfPaymentGetModel
    • V2SegmentCreateModel
    • AreaMccMncFilterModel
    • SuccessResponseModelOfString
    • MessageDirection
    • TokenRefreshModel
    • PagedListGetModelOfEmailDataRecordGetModel
    • SocialProviderDto
    • EmailPriceGetModel
    • ResyncChannelsResponseDto
    • SenderIdMediaAttachmentGetModel
    • TemplateUpdateModel
    • SuccessResponseModelOfPagedListGetModelOfV2SegmentGetModel
    • IFormFile
    • V2CampaignGetModel
    • PagedListGetModelOfSenderIdPriceGetModel
    • SuccessResponseModelOfEmailDataRecordGetModel
    • PagedListGetModelOfV2SegmentGetModel
    • PartnerCustomerUserLoginModel
    • V2ContactExportRequestModel
    • SuccessResponseModelOfTokenGetModel
    • PaginationModel
    • SyncMessagesResponseDto
    • SuccessResponseModelOfIEnumerableOfLong
    • SuccessResponseModelOfPaymentGetModel
    • SortingModel
    • V2CampaignChannelSummaryModel
    • SenderIdPriceGetModel
    • V2SegmentExportRequestModel
    • V2DashboardKpisModel
    • SuccessResponseModelOfTemplateGetModel
    • V2CampaignMessageInfoModel
    • AreaMccMncGetModel
    • V2DashboardOtpChannelModel
    • CampaignAnalyticsListRequest
    • PaymentListGetModelOfPaymentGetModel
    • ReplyMessageResponseDto
    • V2ContactDetailGetModel
    • V2DashboardChannelBreakdownModel
    • ContactAnalyticsResponse
    • SuccessResponseModelOfLong
    • LinkResponse
    • SuccessResponseModelOfCustomerUserGetModel
    • V2ContactGetModel
    • SuccessResponseModelOfBoolean
    • V2ContactDetailStatus
    • SuccessResponseModelOfPagedListGetModelOfSenderIdPriceGetModel
    • V2CampaignChannelPricePreviewModel
    • PagedListGetModelOfSenderIdGetModel
    • V2DashboardTrendsDataPointModel
    • TemplateGetBaseModel
    • SenderIdViberLogoGetModel
    • V2DashboardChannelFunnelModel
    • TemplateGetModel
    • ConversationStatusHistoryActionType
    • PaymentGetModel
    • V2CampaignListFilterModel
    • CustomerTrunkBaseGetModel
    • CampaignAnalyticsResponse
    • V2CampaignCreateModel
    • BusinessType
    • PaymentFilterModel
    • V2CampaignMessageInfoRequest
    • TemplateMediaAttachmentGetModel
    • SuccessResponseModelOfV2CampaignRecipientPreviewModel
    • FilteringModel
    • MessageType
    • SuccessResponseModelOfPagedListGetModelOfV2ContactMessageListItemModel
    • TemplateStatus
    • SuccessResponseModelOfCustomerTrunkBaseGetModel
    • FilteringSortingModel
    • V2ContactListFilterModel
    • V2DashboardTrendsModel
    • V2ContactMessageListItemModel
    • ConversationFilteringSortingModel
    • SuccessResponseModelOfPagedListGetModelOfEmailDataRecordGetModel
    • V2CampaignRecipientPreviewModel
    • SuccessResponseModelOfV2ContactGetModel
    • SuccessResponseModelOfPagedListGetModelOfV2ContactDetailGetModel
    • SortDirection
    • PagedListGetModelOfAreaMccMncGetModel
    • V2CampaignUnresolvableRecipientModel
    • RateDetailGetModel
    • RefreshTokenResponseDto
    • SuccessResponseModelOfPagedListGetModelOfV2ContactGetModel
  1. Recipes

A campaign, from contacts to result

Send one message to a list of people, on one or more channels, and read the result. These calls take
a login token: see Authentication.

One at a time with Create a contact, or many at once from a file with
Import contacts from CSV.

curl -X POST https://api.veloconnect.me/api/v2/contacts \
  -H "Authorization: Bearer <login token>" -H "Content-Type: application/json" \
  -d '{"firstName": "Anna", "lastName": "Petrosyan", "phoneNumber": "+37491234567", "externalReference": "CRM-1042"}'

Each channel reads its own kind of contact detail: SMS reads Phone, Viber reads Viber, WhatsApp reads
WhatsApp, e-mail reads Email. The CSV import saves a phone number as all three phone kinds for you.
Create a contact does not look for duplicates, so check before you add.

Create a segment with the contact ids, and keep the segment id.

curl -X POST https://api.veloconnect.me/api/v2/segments \
  -H "Authorization: Bearer <login token>" -H "Content-Type: application/json" \
  -d '{"name": "Yerevan customers", "contactIds": [5301, 5302, 5310]}'
ForCall
SMS and e-mail sender (senderId)List sender names
SMS rate plan (customerTrunkId)List trunks
Message templates (templateId)List message templates

Create a campaign. This example tries Viber first and sends an SMS to everyone Viber cannot
reach:

curl -X POST https://api.veloconnect.me/api/v2/campaigns \
  -H "Authorization: Bearer <login token>" -H "Content-Type: application/json" \
  -d '{
    "name": "Order ready",
    "segmentIds": [57],
    "channels": [
      {"providerType": "Viber", "priorityOrder": 1, "communicationType": "Trasnsactional", "templateId": 318},
      {"providerType": "SMS", "priorityOrder": 2, "communicationType": "Trasnsactional",
        "message": "Hello {{name|customer}}, your order is ready for pickup. MyBrand",
        "senderId": 124, "customerTrunkId": 18}
    ]
  }'
{"data": ["3f2b8c1e-5d47-4a9b-9c0e-7a1d2e3f4b5c"]}
  • The value Trasnsactional is spelt this way in the API.

  • Without scheduleDate the campaign starts at the next 5-minute mark (UTC). With scheduleDate and
    timezone it starts then.

  • The price is worked out and the balance is checked when sending starts, not when you create the campaign.

Preview campaign recipients shows how many people each channel will reach and who cannot be
reached, with the reason. Nothing is sent.

Get a campaign returns the status and the counters.

statusMeaning
ScheduledWaiting to start.
InProcessSending.
CompletedFinished; nobody failed or was skipped.
PartiallyFinishedFinished; some were sent, some failed or were skipped.
FailedFinished; nothing was sent.
InsufficientCreditsThe balance was too low when sending started; nothing was sent.

totalSentCount is final when sending ends. totalDeliveredCount keeps growing as delivery reports come in,
so read the campaign again later for the final figure.

Modified at 2026-10-08 11:07:10
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